What would cause my pc to just stop working? Purchased new power supply but did not work.

[COgranny]

I have an hp all in one desktop. Model # 24-dd0017c. It just stopped working one day. I purchased a new power supply, but that didn't work. What else could it be?

[Garp_senchau]

@COgranny, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If replacing the power supply did not resolve the issue with your HP All-in-One desktop, there are several other possibilities to consider:

Check for Loose Connections: Ensure that all cables, including the power cable and any internal connections, are securely connected. Sometimes, loose connections can prevent the computer from powering on.

Check the Power Button: Make sure the power button itself is not stuck or damaged.

Inspect for Physical Damage: Look for any signs of physical damage or burnt components on the motherboard or other internals.

Try a Hard Reset: Perform a hard reset by disconnecting the power cord, then pressing and holding the power button for about 15 seconds before reconnecting the power cord and attempting to power on the device.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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