cancel
Showing results for 
Search instead for 
Did you mean: 
cfs111
Level 1
3 2 1 1
Message 1 of 5
560
Flag Post

Solved!

When doing a factory reset I get Critical Error No Partition Found

HP Recommended
Pavilion Desktop 690-0024
Microsoft Windows 10 (64-bit)

I am trying to do a factory reset from image. After the computer restarted I get the error

Critical Error detected...

- No Partition Found

- No process script found

 

Unknown error...

 

Command prompt is working but I can not proceed. 

1 ACCEPTED SOLUTION

Accepted Solutions
cfs111
Author
Level 1
3 2 1 1
Message 5 of 5
Flag Post
HP Recommended

Found the solution... used diskpart to assign drive letter c to the windows partition,

ran diskpart

list drive

select drive 0

list volumes

select volume <#>

assign c

 

I think I remembered the commands used to do this, but I may have some wrong. Used help within diskpart to find the commands to set the volume with the correct drive letter, volume was marked as Windows. Hope this might help others that run into this issue.

View solution in original post

4 REPLIES 4
Paul_Tikkanen
Level 21
Level 21
132,334 122,511 20,139 30,891
Message 2 of 5
Flag Post
HP Recommended

Hi:

 

If the built in recovery system isn't working, try this...

 

Your PC should be supported by the HP cloud recovery tool, which by using another Windows PC with W7 64 bit or newer and a 32 GB USB flash drive, you can make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

 

You can check if your PC is supported by the cloud recovery tool at the link  below...

 

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

 

 

0 Kudos
cfs111
Author
Level 1
3 2 1 1
Message 3 of 5
Flag Post
HP Recommended

Thank you for this information, will try this now.

0 Kudos
Paul_Tikkanen
Level 21
Level 21
132,334 122,511 20,139 30,891
Message 4 of 5
Flag Post
HP Recommended

You're very welcome.

0 Kudos
cfs111
Author
Level 1
3 2 1 1
Message 5 of 5
Flag Post
HP Recommended

Found the solution... used diskpart to assign drive letter c to the windows partition,

ran diskpart

list drive

select drive 0

list volumes

select volume <#>

assign c

 

I think I remembered the commands used to do this, but I may have some wrong. Used help within diskpart to find the commands to set the volume with the correct drive letter, volume was marked as Windows. Hope this might help others that run into this issue.

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation