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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- When doing a factory reset I get Critical Error No Partition...
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08-06-2020 02:49 PM
I am trying to do a factory reset from image. After the computer restarted I get the error
Critical Error detected...
- No Partition Found
- No process script found
Unknown error...
Command prompt is working but I can not proceed.
Solved! Go to Solution.
Accepted Solutions
08-06-2020 03:56 PM
Found the solution... used diskpart to assign drive letter c to the windows partition,
ran diskpart
list drive
select drive 0
list volumes
select volume <#>
assign c
I think I remembered the commands used to do this, but I may have some wrong. Used help within diskpart to find the commands to set the volume with the correct drive letter, volume was marked as Windows. Hope this might help others that run into this issue.
08-06-2020 03:13 PM
Hi:
If the built in recovery system isn't working, try this...
Your PC should be supported by the HP cloud recovery tool, which by using another Windows PC with W7 64 bit or newer and a 32 GB USB flash drive, you can make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.
Here is an info link for how to use that utility...
https://support.hp.com/us-en/document/c06162205
You can check if your PC is supported by the cloud recovery tool at the link below...
http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/
08-06-2020 03:56 PM
Found the solution... used diskpart to assign drive letter c to the windows partition,
ran diskpart
list drive
select drive 0
list volumes
select volume <#>
assign c
I think I remembered the commands used to do this, but I may have some wrong. Used help within diskpart to find the commands to set the volume with the correct drive letter, volume was marked as Windows. Hope this might help others that run into this issue.
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