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‎11-12-2023 11:26 AM

HP Recommended

Can not get HPSA to work using the latest version. It loads and runs but shows failures when running Optimize Your Performance. I get error 0x8007007e. I have tried every suggested solution to clear the error to no avail. It appears the version may not work. The version states it only works with R4 version of Windows. The Windows Version on my machine is 10.0.19045.3636, 22H2. Can someone give advice as I cannot locate an earlier version of  HPSA that will work?

Category:
1 REPLY 1

‎11-15-2023 07:08 AM

HP Recommended

Hi @Friend3,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
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