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HP Recommended
HP TouchSmart 520-1070 Desktop PC
Microsoft Windows 10 (64-bit)

Recently I upgraded OS to Windows 10. Then my BD DRV BD-5841H5 does not work.

Please help me what I supposed to do?

1 REPLY 1
HP Recommended

Hello
"Then my BD DRV BD-5841H5 does not work."
specify what is the problem, what have you tested, do you have special reading software?

the player does not usually have any specific driver, it is installed by windows, anyway no driver here
https://support.hp.com/us-en/drivers/selfservice/hp-touchsmart-520-1000-desktop-pc-series/5146296

 

https://support.hp.com/ca-en/document/c03315915

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