Where are AMD drivers for Pavilion All-in-One 24-k0220z

[RickNReston]

Where are AMD drivers for Pavilion All-in-One 24-k0220z with Ryzen 5 4600H w/ Radeon graphics running 11 Home 22H2? If I search by SN or do the auto detect> results only show Intel and NVIDIA drivers, nothing for AMD platform.

[BeemerBiker]

The only ones available from HP is the windows 10 driver https://ftp.hp.com/pub/softpaq/sp112501-113000/sp112602.exe

You might check back occasionally to for an update

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-all-in-one-pc-24-k0000a/32482448/model/...

Your HP support assistant gets newer drivers first before the HP WEB is updated. Check HP support assistant.  Is there a problem with the existing driver?

[RickNReston]

Thx but I did notice the Win 10 drivers. But this AIO "did" come with Win 11 Home out of the box so HP must have the right driver set somewhere. Of course if there were no problems I wouldn't be posting. After installing a new M.2 NVME I did a clean reinstall of Win 11. The "only" problem, (and only one problem!) but it's a significant one, is that the system blue screens 100% of the time after awaking from sleep. Investigation points toward a driver problem, hence my post. Not even any problems from a cold boot, only awaking from sleep blue screens, always. Yes I did also try the HP driver support assistant but problem persist. I also disabled all device power control check boxes in Device Manager. AMD right up front advises not using their driver support assistant  for custom architecture systems like AIOs.  

[BeemerBiker]

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@RickNReston wrote:

Thx but I did notice the Win 10 drivers. But this AIO "did" come with Win 11 Home out of the box so HP must have the right driver set somewhere. Of course if there were no problems I wouldn't be posting. After installing a new M.2 NVME I did a clean reinstall of Win 11.

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If came with win11 then possibly a cloud restore of windows onto a new M.2 would be better

I believe your product ID is 3UR08AA  and I guessed the country code is ABA but  I could be totally wrong.

Go here https://d34z73bbtpzgej.cloudfront.net/

and put in your exact product ID and see if you can get win11 restored to factory with all the correct or original drivers

[edit] Want to mention that a clean install does not create the HP bios recovery partition.  If you had cloned the original boot drive onto the new drive then the bios recovery tool "WIN +B" key could be used to restore a corrupted bios..  There are other ways to restore a BIOS but not as convenient.

[RickNReston]

Wow right on with the product ID and country code! Thx, will give it a try this weekend and post results...

[RickNReston]

Well I got around to doing the HP on-line system restore last weekend and it went quite smooth, but it did not fix the problem. BSOD every time after awaking from sleep. The blue screen error flashes by REALLY quick so I had to video it and frame back til I caught it in only ONE video frame. Its Stop Code 0xc000021a which is one of those useless “it could be five different things” error codes. It’s now running on a fresh factory system restore, SFC sees no problems in the file system and no reason to believe it’s a HW problem so ???. I’ve been working on computers since the early DOS days and I’ve relegated to the fact that Windows 11 has just become a big steaming turd. I got another LG laptop that runs 100% fine until Bitlocker is enabled then it refuses to boot and gets all corrupted, again for no apparent reason and really no error codes. Boot drive just gone after turning Bitlocker on. Again Win 11 = big steaming turd version 11. Maybe I should just go back to Windows 10 when things still worked like they were supposed to. On a positive note on my HP AIO I did get a couple of HP system/app features back doing the on-line restore, so that was a positive…           

[BeemerBiker]

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@RickNReston wrote:

Well I got around to doing the HP on-line system restore last weekend and it went quite smooth, but it did not fix the problem. BSOD every time after awaking from sleep.        

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Make sure your bios is dated 2023.   If earlier, then look in setup for the SSID and pick one of the two listed below

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-all-in-one-pc-24-k0000a/32482448/model/...

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I got another LG laptop that runs 100% fine until Bitlocker is enabled then it refuses to boot and gets all corrupted, again for no apparent reason and really no error codes. Boot drive just gone after turning Bitlocker on.           

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There is a well known problem with bitlocker and windows 11 version 21H2

Make sure you have 22H? before enabling bitlocker.

[RickNReston]

Re: HP AIO "Make sure your bios is dated 2023" I'm pretty sure I'm running the earlier F.14 bios. I'm a bit reluctant jumping from F.14 to F.54. HPs download portal is obviously not that accurate driver wise (like no AMD drivers at all) so I'm afraid of bricking the system with a wrong BIOS load or making the system worse! But it's about the last thing to try...

Re: LG Bitlocker "There is a well known problem with bitlocker and windows 11 version 21H2". Wow thx, wasn't really aware of that. I hadn't done a complete reload in a while so will set it up and try again. Just been running without Bitlocker for a few months now but really want to enable Bitlocker it being my travel laptop. Will pull ALL the Windows updates before trying to enable Bitlocker again. Thx!