Solved: Where do I get a BIOS update? - HP Support Community

woldsweather2 · ‎03-28-2023

How do I update the Bios on this PC:

HP OMEN by HP Desktop PC 880-p1xx

Prométhée · ‎03-28-2023

sorry, you ask how to update the bios, at the request of microsoft, correct?
now you say you did the bios update, before having any problems, still correct?
Then according to your version, it seems that we have the same motherboard SSID 8437
For the model of the computer, you have several possibilities (1)

now reread my answer carefully, i have an older version of the bios, and no update problem!
You already have the latest version for the Tampa2 ssid 8437 motherboard, so it's not possible to update this bios!
It is possible that your update problem has nothing to do with it!
It is recurrent, as soon as problem, one indicates to us that it is necessary to make the update of the bios, except in the majority of the cases, that has nothing to do!

but now if you did the update, then just try the microsoft update again, simply, it might work this time !

(1) To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

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woldsweather2 · ‎03-27-2023

Microsoft are trying to fix a problem whereby my PC wont boot after installing the Feb update. They say I need to update the BIOS.

How do I do this?

PC is HP OMEN by HP Desktop PC 880-p1xx

Paul_Tikkanen · ‎03-28-2023

Hi:

What is the full model number or product number of your PC?

Use this guide to find that information...

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

Prométhée · ‎03-28-2023

@woldsweather2 wrote:
Microsoft are trying to fix a problem whereby my PC wont boot after installing the Feb update. They say I need to update the BIOS.

How do I do this?

PC is HP OMEN by HP Desktop PC 880-p1xx

more info will be needed @woldsweather2
I have a computer, which may be from the same series as you
Named Pc 880-p1xx, except it is actually
The 880-177nf..
I don't have the latest bios update, but it still works perfectly with all windows 11 updates
bios: 2018 f.22
windows 11 22h2
build 22621.1413

it is possible that updating the bios solves your problem, as it is possible that it does not change anything, or even make the situation worse!

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woldsweather2 · ‎03-28-2023

I now can't get in my PC to check whether I have updated the bios.

This was a prequisite from Microsoft so they could help me with my windows problem (PC bricked after installing Feb cumulative update - delaying this was finally not possible).

Prométhée · ‎03-28-2023

what state is your computer in exactly?
can you start, immediately type the f10 key several times, in order to have access to the bios precisely?

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woldsweather2 · ‎03-28-2023

After I had hopefully updated the BIOS I couldn't get windows to star again no matter which system resorted I chose (F11 to get to bios/reset etc options).

THEN I spotted an option to uninstall the latest windows updates which I did and got windows running again.

Then ran Belarc advisor and found the BIOS previously 2020 had up dated. It shows my pc as HP OMEN by HP Desktop PC 880-p1xx so I don't know how you get the exact model.

BIOS now UEFI: AMI F.56 10/24/2022.

Now updated I can get back to Microsoft who are trying to sort the problem of why the Feb cumulative update bricks my PC.

Paul_Tikkanen · ‎03-28-2023

Hi, @woldsweather2

Looks like your PC has the latest BIOS update installed.

Driver - OMEN by HP Desktop PC - 880-100na | HP® Customer Support

Prométhée · ‎03-28-2023

sorry, you ask how to update the bios, at the request of microsoft, correct?
now you say you did the bios update, before having any problems, still correct?
Then according to your version, it seems that we have the same motherboard SSID 8437
For the model of the computer, you have several possibilities (1)

now reread my answer carefully, i have an older version of the bios, and no update problem!
You already have the latest version for the Tampa2 ssid 8437 motherboard, so it's not possible to update this bios!
It is possible that your update problem has nothing to do with it!
It is recurrent, as soon as problem, one indicates to us that it is necessary to make the update of the bios, except in the majority of the cases, that has nothing to do!

but now if you did the update, then just try the microsoft update again, simply, it might work this time !

(1) To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

woldsweather2 · ‎03-28-2023

You were right Prométhée as soon as the BIOS was updated it must have installed the Windows Update and now my PV is as good as new!

Thanks for the help everyone.

Where do I get a BIOS update?

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