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- Where to buy a recovery disk?

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04-05-2019 12:58 PM
Hello,
I want ask: I have got a HP Compaq dc5850 sff desktop pc, and I m searching for a recovery disk. I have a Vista product key (so it should be a Vista recovery disk), but, if there is a way, I will upgrade to Windows 7. I searched on HP website, but there isn t any way, how to get this recovery disk. Plz does anybody know, where I can get this disk?
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Accepted Solutions
04-05-2019 01:01 PM
Hi:
Unfortunately, HP no longer sells recovery media for that model series.
You can still order vista recovery media from this non-HP vendor but if you don't live in the United States, the shipping costs may be very high.
04-05-2019 01:01 PM
Hi:
Unfortunately, HP no longer sells recovery media for that model series.
You can still order vista recovery media from this non-HP vendor but if you don't live in the United States, the shipping costs may be very high.