• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-18-2023 02:26 PM

HP Recommended
Product: HP All-in-One - 22-c0039
Operating System: Microsoft Windows 10 (64-bit)

Hi, today I had a message on my HP Support Assistant Dashboard letting me know I no longer have HP support for repairs.  My computer is 4 years old and the warranty expired Aug 13,2020.  I'm far from being a "whiz" when it comes to computers so could someone please let me know if I'll still have access to HP Support Assistant.  My computer is working perfectly.  Thanks so much.  

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-18-2023 03:02 PM - edited ‎08-18-2023 03:02 PM

HP Recommended

Hi @Willow1949 

 

Welcome to the HP Forum again.

 

You should have access to HP Support Assistant (HPSA) for the remaining useful life of your PC. HPSA may not provide additional driver updates since your PC is four years old.

 

Maybe a possible BIOS security update down the road.

 

Opinions or troubleshooting suggestions in this response are provided independently. I am not employed by: HP, Inc. or the HP Forum.

 

Regards

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎08-18-2023 03:02 PM - edited ‎08-18-2023 03:02 PM

HP Recommended

Hi @Willow1949 

 

Welcome to the HP Forum again.

 

You should have access to HP Support Assistant (HPSA) for the remaining useful life of your PC. HPSA may not provide additional driver updates since your PC is four years old.

 

Maybe a possible BIOS security update down the road.

 

Opinions or troubleshooting suggestions in this response are provided independently. I am not employed by: HP, Inc. or the HP Forum.

 

Regards

1 person found this reply helpful
Was this reply helpful? Yes No

‎08-18-2023 03:30 PM

HP Recommended

Thanks so much Bill for your prompt reply which was so helpful to me.  I sure do appreciate it 😊

1 person found this reply helpful
Was this reply helpful? Yes No

‎08-18-2023 03:33 PM

HP Recommended

Hi @Willow1949 

 

My pleasure.

 

Regards

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.