Will there be a TPM 2.0 firmware update to support Call of Duty's TPM requirement

[BiggieSmalls100]

Hello,

Call of Duty is requiring a certain version of TPM 2.0 in which HP is yet to provide an update on. The version I have is TPM 2.0 3.94.0.5 and the version required for Call of Duty is 3.*.2.* (I am using the stars as place markers, but the 2 is needed in the version). I will not be able to play Call of Duty Black Ops 7 without an update to the TPM. Will HP release a firmware update, that will update the TPM 2.0 to the required version in order to play? I am seeing other manufacturers release TPM updates to account for this, but HP has not done anything. Let me know. Thanks!

[NonSequitur777]

@BiggieSmalls100,

Welcome to our HP Community forum!

I notified HP about this issue.  Undoubtedly, I wasn't the only one who reached out to HP about it.

An HP Support Agent, @Garp_senchau, has acknowledged/responded that HP is working on it: https://h30434.www3.hp.com/t5/Gaming-Desktops/TPM-for-call-of-duty/td-p/9474787/page/3.

This is all I can tell you at the moment.

Kind Regards,

NonSequitur777

[Garp_senchau]

Hi @BiggieSmalls100,

Welcome to HP Support Community,

Thanks to NonSequitur777 for tagging me; I found this information in the AMD advisory, which was shared by my senior. I hope this provides some information on the issue. 

Also, the TPM issue has been forwarded to the concerned team, and they are currently looking into it.

Platform Details:

The LaprasA21C2 platform uses the Cezanne CPU.

This platform, starting from 2021, uses Type A fTPM (SHA-256).

Firmware Update Advisory:

AMD’s Advisory: Do not update the TPM firmware from Type A to Type B. This firmware transition can lead to failure and potential data loss, as per guidance from AMD.

Reason for caution: Upgrading TPM from Type A to Type B directly from the field side is not recommended by AMD. It can result in clearing the TPM, which may cause data loss and negatively affect device security.

TPM Attestation Failure:

There were issues related to TPM Attestation Failure on AMD platforms with ASP fTPM.

Resolution: AMD addressed this issue in TPM firmware updates provided to motherboard manufacturers in 2022.

However, upgrading the firmware from Type A to Type B still poses a risk to the device.

Reference: TPM Attestation Failure on AMD Platforms with ASP fTPM

I hope this helps.

Take care and have a good day. 

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Regards,