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Win 10 PCI Serial Port & PCI Unknown Device Drivers misiing

dc7800p Convertible Minitower
Microsoft Windows 10 (64-bit)

Have these above drivers missing -  managed to solve PCI Simple Communication Device missing driver by downloading  some drivers from HP Support and running these from 'command prompt (Admin)' with them running in Win 7 compatability Mode.  What driver(s) do I need to run to overcome this or where else should I look to resolve.

 

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Win 10 PCI Serial Port & PCI Unknown Device Drivers misiing

Hi:

 

For the PCI Serial Port you need this driver...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

ftp://ftp.hp.com/pub/softpaq/sp46001-46500/sp46134.exe

 

Please post the hardware ID for the PCI Unknown device you are missing the driver for.

 

To find the hardware ID, go to the device manager and click on the unknown device needing the driver.

 

Then click on the Details tab at the top of the device window.

 

Now you will see a Property drop down list, and it will be set to Device Description.

 

Drop down on that list and select the 3rd item (Hardware ID's).

 

Post the top string of characters that you see in the window.

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Win 10 PCI Serial Port & PCI Unknown Device Drivers misiing

OK the Serial Port is is resolved by your solution thank you !

The Details Tab for the ' Unknown Device' reads as:   ROOT\SCSIADAPTER\0000 

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Win 10 PCI Serial Port & PCI Unknown Device Drivers misiing

You're very welcome.

 

The only suggestion I can offer would be to see if this works...

 

Try to remove it in the device manager, then click scan for hardware changes.

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Win 10 PCI Serial Port & PCI Unknown Device Drivers misiing

OK removed device and rescanned and it does not appear so I thinkthis is resolved.

As a clue as to how this may have come about I inserted a HDD from another machine into this HP Machine as the other machine's Motherboard seemed to have failed. The system came up perfectly well on this HP machine - Windows Update ran fine also - additionally I had to RreActivate Win10 on this machine and is function well.

 

Many thanks for yor promp assistance Paul

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Win 10 PCI Serial Port & PCI Unknown Device Drivers misiing

Anytime.

 

Glad to have been of assistance.

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