Win 10 update affected my PC and now it is not starting

[DannyDalal]

Hi, I need an urgent help.

I recetly updated  Windows 10 update on my all in one PC HP Stream 300-221 model. After the update, when i am trying to on the PC it is giving me an error message as something went wrong and cannot start the PC with blue screen. I tried all the options of getting to previous version or recovery thing, but none of the options are working at all. i tried to do factory reset as default seetings with all my data to be erased, still it did not went thru. 

I really need someone to please guide me further steps to resolve this issue. 

[CF4]

Hi

Sometimes a simple reset helps, other times a full blown intervention.

So if the PWR on and repeated F11 hasn't worked then it is down to the recovery DVD/USB you may have made.

OR

https://www.microsoft.com/en-us/software-download/windows10
http://www.thewindowsclub.com/install-windows-10-from-usb

If in doubt please ask.

[DannyDalal]

Thank s lot Dear.

But i tried pressing F11 and the recovery option. noting worked out. I don't know, i just updated Win 10 recent update and it won't start after that was done. neither it is restoring my previous version or from last windows update.

Can you please help.

Thank You

Dhvanit Dalal

201-898-0143

danny@insystus.com

[CF4 · Accepted solution]

So the help I posted you haven't tried as yet?

Here's a longer version.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This First part only works when a valid Recovery Partition is enabled.

If it displays an error message then move onto the Second Part:-,

OR

If you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.

Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-

This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7;
W8.x and W10 should activate automagically from their embedded licence key.)

https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10

For when it’s a NON MS OS ( iOS / Linux ) creating the install media.
www.microsoft.com/en-us/software-download/windows10ISO

A 3rd party site like…
heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-download-tool

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb

[DannyDalal]

Thanks Really appreciate it.

I will try doing the steps and will update you on the status of it.

Thank You