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06-28-2021 05:14 PM
Updating Windows 10 on my HP ENVY Desktop - 795-0040xt CTO now fails in error
0x1901e1, 0x8007002,0x824006. basically the message means this computer is not ready for update
with no clue what original equipment is the problem. Hace up to date drivers for all devices. How to fix? Hydromac352
06-28-2021 06:03 PM
Would help to know the specific Windows build you are using. To find out, enter "winver" (without the quotes) into the Search area and report back what the window shows.
There were a couple of recent Windows Update and one was an Optional Update -- a Preview -- and those are a really BAD idea to install. So, if you can provide the KB number of the update, that would be helpful.
I am a volunteer and I do not work for, nor represent, HP
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