Window 10 and Office 365 was bundled with my desktop. Now I am not able to access Office 365

[DILLIP_1234]

My PC was installed with Window10 and MS-Office 365 . Both are preinstalled. Then it become very slow and  added a SSD. Now  MS-Office is now showing product activation failed.I am not able to create any  office documents Please help

Thanks,

With Regards,

Dillip 

[Dragon-Fur]

@DILLIP_1234 

Welcome to the HP Community Forum.

Most systems, if they have Microsoft Office / 365 installed at all, come with a Trial version of the software.

IF you purchased the full suite of Office 365 with the computer,

If you purchased the computer from HP,

Look for the license key in your purchase email confirmation or shipping notification mail.

OR

If the system did actually come with the subscription to the software,

(Then) the first time you opened the software, if the software were not Trial software, Microsoft would have registered the setup and kept that information.   Contact Microsoft Support.

Things that are Microsoft Office Software

Microsoft 365 / all Microsoft Office products are licensed and controlled by Microsoft.

We can help to the extent of providing information to help you understand your options.

 The short version: 

When you first used your Office software, it should / would have been registered with Microsoft.

Contact Microsoft for help with your Office Products.

Microsoft Office - Product and License Information 

Open and Read

 Microsoft - Activate Office

Activate Office using the Activation wizard

Includes “Activate after reinstalling or moving Office”

Documentation / Website / How-to Instructions

With Key - Install Office on your PC or Mac

Calls / links to:

 Where to enter your Office product key

     To see help options:  Scroll down to the middle of the page and select product

     Need more help?  Scroll down on the web page to find out how to contact Microsoft.

Installation and License Key Options

Some of the ways to “get” Office Software:

1. Trial Software that comes with the computer. 

An "offer" to try the software, in other words.  The license is NOT included in Trial offers.

1. Purchase Microsoft Office when you purchase your computer

Look for your license key with your purchase paperwork.

1. Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare). 

If you have trouble with this exact type of “installed” Office before it has expired,

Contact HP Support for recovery options.

1. Purchase Office separately from Microsoft or other merchant.

Purchase / Repair Options

Microsoft Office Products - Choose your Office

Microsoft - Office Products Troubleshooting

Open the Website > Select categories on the left to narrow the focus

and

Microsoft 365 community support

Includes instructions to “completely remove office” from the computer

Microsoft - Uninstall Office from a PC

Side Bar >>> Life is possible without Office

The 8 Best Microsoft Office Alternatives of 2022

Best Microsoft Office alternatives of 2023: Free, paid, online mobile office suites

References / Resources

HP Pavilion 590-p0056 Product Specifications

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP Pavilion Desktop PC 590-p0000i 

OR

 HP Product Home

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