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HP Recommended
HP 8200 Elite
Microsoft Windows 10 (64-bit)

I just upgraded Windows 7 Pro to Windows 10 Pro, and now I don't have a driver for the PCI Serial Port (VEN_8086&DEV_1C3D&SUBSYS_1495103C&REV_04).  I've read about other instances of this problem in the forums, but I cannot find spxxxx folders in my C drive.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver...

 

This package contains the Intel Active Management Technology (AMT) Driver for supported models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp69501-70000/sp69506.exe

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

You need this driver...

 

This package contains the Intel Active Management Technology (AMT) Driver for supported models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp69501-70000/sp69506.exe

HP Recommended

Hi Paul.  Thanks for the help.  But I'm not sure I did this right.

 

I double clicked the .exe file and ran the application from my downloads folder.  I got a warning saying that the drivers I was about to install were older than the ones already had.  So I chose NOT to install them.  Then, I went to the device manager, right clicked the PCI Serial Port, then chose update driver.  I browsed to the new folder and and Windows 10 said that the device was properly installed. However, the device changed from PCI Serial Port to "Intel(R) Active Management Technology -SOL (COM4)"

 

Did I do this right?  Thanks.

HP Recommended

You're very welcome.

 

Yes, that is the device you want to see listed.

 

I have the 8200 Elite CMT running on W10 and that is what my device manager shows as well.

HP Recommended

Hello! Please help to find the driver for PCI Serial Port PCI \ VEN_8086 & DEV_2E17 & SUBSYS_3646103C & REV_03My computer: HP Compaq 8000 Elite Small Form Factor PC. Windows 10

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