Hi Saviours, Kindly help me in resolving the below issue on my laptop Serial number:[Personal Information Removed] The Windows 10 System Shuts down all of sudden when I am working and displays the message as
"Your PC ran into a problem and needs a restart and we are collecting some error info" Stopcode: PAGE_FAULT_IN_NON_PAGED_AREA WHAT FAILED:llio.sys
and few sometimes I get below message:
"Your PC ran into a problem and needs a restart and we are collecting some error info" Stopcode: SYSTEM_SERVICE_EXCEPTION WHAT FAILED:llio.sys
The first Stop code can be caused by a system driver, memory, or hardware. The second Stop code is typically caused by a system driver.
Llio.sys is a driver provided by Quick Heal Technologies, Quick Heal anti-virus.
Check for an update to the anti-virus (A-V) software, uninstall then reinstall this software, remove this software, then run Windows A-V software to check for stability, or replace this A-V software with a different product.
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