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HP Recommended
HP ENVY All-in-One - 27-b110
Microsoft Windows 10 (64-bit)

I have a HP ENVY All-in-One - 27-b110, and I was notified that I needed to run the Windows 10 Update. When I did so, I received the following message: "Intel Rapid Storage Technology (Intel RST): The inbox storage driver iastora.sys doesn’t work on these systems and causes stability problems on Windows. Check with your software/driver provider for an updated version that runs on this version of Windows." I checked with the HP site, but in the table of tested models, I do not see my model. So I'm not sure what to do. I just received this computer for Christmas; I'd really love for it to continue working. Any assistance appreciated.

1 REPLY 1
HP Recommended

Hi:

 

This is the driver you need to update to...Install and restart the PC.

 

15.7.0.1014

 

https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83932.exe

 

if you install this driver and you still get the update block, you can get around that issue by:

Go to: C:\Windows\System32\drivers, find the iaStorA.sys driver and rename it to iaStorA_old.sys

Then you should be able to update to W10 v1903.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.