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HP Recommended
24-g237c
Microsoft Windows 10 (64-bit)

I'm trying to determine whether my HP All-In-One desktop will be tested for the Windows 10 Version 2004 update.  My computer model isn't listed at https://support.hp.com/us-en/document/c05195282.  What I don't know is whether this list is completed, and no other models will be tested, or whether HP will continue to test other models including mine.   Anyone have any detail about further testing planned which includes my model?  

 

BTW, I do have the Media Creation Tool for 2004 from the Microsoft site but hesitate to install - concerns about future driver compatibility.  Thanks, Dan

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Dan2012, Welcome to the HP Support Community!

 

I understand your concern. However, those updates are tested and rolled out in a phased manner. We do not have any information on its availability to all the users yet. You may have to wait for the update to show up on your computer. 

 

For more info, click here.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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2 REPLIES 2
HP Recommended

@Dan2012, Welcome to the HP Support Community!

 

I understand your concern. However, those updates are tested and rolled out in a phased manner. We do not have any information on its availability to all the users yet. You may have to wait for the update to show up on your computer. 

 

For more info, click here.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

Hi KUMAR0307.  Thanks for your reply.  What I believe you are saying is that my desktop may be eligible for the update in the future following successful certification via testing.  That's fine.  What I read on the webpage was a bit different, unless I got it wrong.  What I think I read was that the list of certified computers was finite - there was no indication that testing was continuing.  I do get it.  I worked for HP for a number of years in technical positions.  I would suggest that the page be renewed to clarify HP's position on platform t testing.  But I do appreciate your response, nonetheless.  Cheers, Dan

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.