Windows 10 drivers for HP Pro 3520 All-in-one PC

[HeinzLy]

Hi folks

After upgrading from Win 7 pro to Win 10 Pro, I am looking for actual drivers, but the HP support page doesn't even list Windwos 10 for this product. How do I get actual drivers for my PC?

Thnaks for your help!

Heinz

[Paul_Tikkanen]

Hi:

If there are no W10 drivers on the support page, that means HP does not support that model for W10, and you will have to try the W8 drivers from the 3520 support page, or from the individual hardware component manufacturer's websites for any drivers that W10 didn't install.

If you let me know what drivers you need, I'll see what I can do to help.

[HeinzLy]

Hi Paul

I am mainly concerned about th BIOS, display and mainbaord drivers, as it is known, that there is a source of problems when driectly updating form Win 7 to 10.

[mdklassen]

>  After upgrading from Win 7 pro to Win 10 Pro, I am looking for actual drivers,

> but the HP support page doesn't even list Windwos 10 for this product.

> How do I get actual drivers for my PC?

Overview of your "HP Pro All-in-One 3520 Business PC" --> https://support.hp.com/us-en/document/c03551616

is listed as having Windows 8 Professional pre-installed (or UBUNTU).

The page at: https://support.hp.com/us-en/drivers/selfservice/hp-pro-all-in-one-3520-pc/5299218

has device-drivers for Windows 7 and Windows 8.

The device-drivers for Windows 8 are dated from Dec 16, 2012 to Feb 9, 2015.

These dates give some hints about the initial "release date" of your computer.

My guess is that it was manufactured before August 2013.  Correct?

The document "HP Products Tested with Windows 10" : https://support.hp.com/ca-en/document/c05195282

states:

HP PCs manufactured before August of 2013 might not have a complete set of hardware and/or drivers required to use all of the features in Windows 10.

• HP is not testing or developing Windows 10 drivers for these PC products.
• If you choose to use Windows 10 some features, applications, and connected devices might not work as expected.

So, there are two possibilities:

#1: HP is not supporting Windows 10 on your computer.

#2: Microsoft loaded the required device-drivers for your computer into the Windows 10 Installation Media, which implies that HP chose not to offer a duplicate of those same device-drivers on the HP web-site.

Have you actually tried installing Windows 10, possibly on a "spare" disk-drive, and then opening the Windows Device Manager, to see if there are any "missing" device-drivers?   If there are, select the device, and click "check for updates", to see if the missing device-driver can be downloaded and installed via Windows Update.

Tell us the results of a "test" install of Windows 10.

[mdklassen]

> I am mainly concerned about the BIOS, display and mainboard drivers,

Note that BIOS updates are not dependent on what operating system is running on the computer.

So, you could install any BIOS update listed on the support-page.

> as it is known, that there is a source of problems when directly updating from Win 7 to 10.

What problems have you read about?  Actually experienced?

Some people always recommend a "clean" install -- wiping the disk-drive, and then installing Windows 10, rather than following the "upgrade" path from a running Windows 7 environment.

[HeinzLy]

Hi and thx

The PC was purchased Nov 2013 but is not listed as compatible, nevertheless Windows upgraded without problems.  But in a forum I was told to check the drivers, as somtimes later there could be issues.

No missing drivers are reported!

[mdklassen]

>  The PC was purchased Nov 2013

It probably was designed much before that date, and the design was "frozen" before March 2013.

If you purchase a "2017 BMW", you have no idea whether it was assembled in January 2017, from its "standard" parts,  and was not sold to you until today, or whether it was assembled in December 2017, from the same part-numbers.

Enter the serial-number on the HP Support website, to determine the date of manufacture.

> [It] is not listed as compatible, nevertheless Windows upgraded without problems. 

That is good to hear.   Presumably, the device-drivers from Microsoft have been used.

> But in a forum I was told to check the drivers, as sometimes later there could be issues.

That makes no sense.  If a computer works, it works, until the hardware gets "old", like an old automobile begins to have drive-train problems and generates "bald" tires.

> No missing drivers are reported!

That is good to hear.  

So, do you currently have a problem with your computer?

[HeinzLy]

Hi and thx

No my question was preventive! Everything fine, I will look into the BIOS issue and pray 🙂

Happy New Year!

Heinz

[mdklassen]

> Everything fine, I will look into the BIOS issue ...

If nothing is wrong, I would NOT try any BIOS update -- if it ain't broke, you are not trying hard enough   

Let sleeping dogs lie.

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[Paul_Tikkanen · Accepted solution]

Happy Mew Year, Heinz!

I agree with mdklassen.

If there are no ! marks in the device manager, then you are good to go.

No need to update the BIOS.  On some models doing so causes issues with W10.

For example, you can read this tale of woe regarding the 8200 Elite business desktop and updating to the latest BIOS...

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/HP-compaq-8200-elite-small-form-Booting-takes-...

Now, if you want to install the latest motherboard drivers, then I don't think that would be an issue.

Here is the link to the latest Intel chipset driver...the 2nd file down on the left side of the page is the auto install file.

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...