-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Windows 10 not loading only attempting repairs

Create an account on the HP Community to personalize your profile and ask a question
07-01-2017 05:29 AM
07-01-2017 09:50 AM
Hello @Gobuoys75
Welcome to the HP Support forum. Thank you for posting.
Windows cannot start/boot and it is trying to repair it self automatically - It may be caused due to hardware problem (e.g. your HDD) or it may be caused by faulty Windows Update, some other faulty update/driver, corrupted bootloader, etc...
Have you performed some changes or upgrades recently or before the problem started ?
Perform some basic hardware checks to rule out hardware problem
1. Please, shutdown the computer using the power button (pressed and hold for a few seconds until PC powers off)
2. Power the computer back on.
2.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap) before any logo appears. This should open a HP Startup Menu
3. Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.
This will check major hardware componets for issue (do it just in case) . Here is more info >> http://support.hp.com/us-en/document/c03467259#AbT1
If there are no system checks/no quick tests, perform HDD (hard disk drive) and RAM check (memory check).
Let me know the test results. If the tests pass without issues, continue. If not, please, let me know
4. Repeat steps 1-2 above but when HP Startup menu opens, please choose F11 for System Recovery options.
The computer should boot from it's recovery partition to open you various recovery options. Note, that F11 option will only work if the recovery partition is there (not deleted) and intact. From there, you have prenty of options to choose from. Every HP computer comes with recovery partition present to assist in tough moments.
Please, perform "System Restore" first in an attempt to fix the issue. Please, restore back to previous days (restore point) where the issue was not present. Here is more info:
>> http://support.hp.com/us-en/document/c03327545#AbT5
>> https://www.tenforums.com/tutorials/4588-system-restore-windows-10-a.html
Hope this helps. Let me know how it goes. Provide your feedback/reply.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Question | Author | Posted | |
---|---|---|---|
09-04-2019 10:48 AM | |||
01-24-2021 06:03 AM | |||
05-27-2017 07:30 PM | |||
07-10-2017 07:10 AM | |||
03-06-2024 02:33 PM |