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- HP Community
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- Desktop Operating Systems and Recovery
- Windows 10 not seeing SD Card

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01-26-2018 04:51 PM
Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that the SD card is not detected. I am happy to help you with this issue!
However, I will need a few details to provide an accurate solution,
- When did this issue start?
- Did you do any hardware or software changes?
Meawnhile
As the drive normally shows up only when the card is inserted into the slot,
here's a list of articles you can use to resolve issues with the media card reader:
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Go into device manager and uninstall the card reader, it should be listed as IDE ATA/ATAPI controllers.
This will uninstall and reinstall the driver for the card reader.
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check if the problem is caused due to card issue. If the SD card is broken, it won’t be recognized by PC. You can plug the card into another PC to see if it works. If it doesn’t work either, you can try cleaning the card. After cleaning the card, if it still doesn’t work, the card is probably broken, you may need to have your card replaced.
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check if the card reader works. If the card reader is stuck with dust, it will lead bad contact between the card and the card reader. Try cleaning the card reader slot and see if this solves the problem.
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check if the card reader is disabled in BIOS settings. At the first screen after a restart, look for a key to press for “BIOS” or “Settings”. Verify that the card reader has not been disabled in the BIOS settings.
Reply with the result of the above-mentioned steps, for further assistance.
Cheers.
Sandytechy20
I am an HP Employee