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03-25-2018 02:10 PM
I just bought new HP and Windows dosent update.
Update (KB4089848) (22) error 0x80070bc2 - after restart update fails
Update (KB4058043) (3) must restart, but it dosent help- update fails
Update (KB4088785) (2) must restart, but it dosent help - update fails
Update (KB2565063), update first fails (error 0x80070002), but now update is successful
Can somebody help?
Or is this Micosofts problem and there will be an update that fix this problem?
Solved! Go to Solution.
Accepted Solutions
03-26-2018 02:34 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I see that you are unable to install several Windows updates.
I'll try my best to help you out.
Please run the Windows Update Troubleshooter from this Link: https://aka.ms/wudiag
If the issue persists, please follow the instructions in the Microsoft Guided Troubleshooter. Click this Link: https://support.microsoft.com/en-in/help/10164/fix-windows-update-errors
Please follow all the instructions patiently and let me know how it goes.
Keep me posted if you need further assistance.
Thank you 🙂
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted"
KrazyToad
I Am An HP Employee
03-26-2018 02:34 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I see that you are unable to install several Windows updates.
I'll try my best to help you out.
Please run the Windows Update Troubleshooter from this Link: https://aka.ms/wudiag
If the issue persists, please follow the instructions in the Microsoft Guided Troubleshooter. Click this Link: https://support.microsoft.com/en-in/help/10164/fix-windows-update-errors
Please follow all the instructions patiently and let me know how it goes.
Keep me posted if you need further assistance.
Thank you 🙂
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted"
KrazyToad
I Am An HP Employee
03-27-2018 01:38 PM
This did fix the problem
"please follow the instructions in the Microsoft Guided Troubleshooter. Click this Link: https://support.microsoft.com/en-in/help/10164/fix-windows-update-errors". I had to download windows 10 again, and it did fix the problem.
Thank you.
03-27-2018 03:15 PM
Thank you for the update,
I appreciate your time and efforts,
I'm glad you found the solution for this concern.
Thanks for taking the time to let the community know that you accept our suggestions,
I hope both you and your product works great and remain healthy for a long time 😉
To simply say thanks for our efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
Take care now and do have a fabulous week ahead. 🙂
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.