cancel
Showing results for 
Search instead for 
Did you mean: 
rikki-lyn
New member
3 0 0 0
Message 1 of 2
210
Flag Post

Windows 10 v.2004 for x64-bit fails to install every day, since 8-14-20 (Ox80242016)

HP Recommended
Pavilion 2334
Microsoft Windows 10 (64-bit)

Windows 10 v.2004 for x64-bit fails to install every day, since 8-14-20 (Ox80242016)

I do not know if this is a necessary update, but it seems insistent on being installed, with pop-ups multiple times a day.

I do not know if this is related, but a few days before, on 8-7, v.1903 x64 failed to install; but, on 8-17 (after v.2004 failed on 8-14), it installed successfully.

How do I get it to complete the installation of v.2004, or at least quit trying to?

I am trying to avoid having to restore my computer. I am a long-time user of Windows, but not a very advanced operator.

 

I am also experiencing a problem with a smoke-colored small wisp coming from the right side of my screen.  Does this indicate a hardware problem that is fixable?

1 REPLY 1
WAWood
Level 16
Level 16
33,798 32,920 3,069 7,574
Message 2 of 2
Flag Post
HP Recommended

@rikki-lyn 

Unfortunately, you will have to intervene to this this update to install as without your action, it will probably just keep failing again and again.

 

Here is a link with some instructions -- just be sure to NOT download anything from them:  https://softwaretested.com/windows/windows-10-error-code-0x80242016-how-to-fix-it/#:~:text=How%20to%...

 

Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation