Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Windows 10 version 2004 Update still not ready for my 1.5 year-old HP desktop?

HP Recommended
HP ENVY Desktop 795-00xx
Microsoft Windows 10 (64-bit)

The Windows 10 version 2004 is still not ready for my 1.5 year-old HP desktop computer.  I follow the HP suggestion.  Update BIOS and graphics driver.  I also use HP support assistant to check my computer and update everything it says.


Win10 OS Update and Security still shows this:

The Windows 10 May 2020 Update is on its way. Once it’s ready for your device, you’ll see the update available on this page.


Just wonder what else am I missing?

By the way, my 1 year-old Dell notebook has no problem for the win10 ver 2004 update.

Any suggestion? 

Level 21
Level 21
132,400 122,577 20,156 30,926
Message 2 of 2
Flag Post
HP Recommended



Did you try clicking on the blue Update Now button at the link below to force the update?


It worked on every one of my PC's except a brand new notebook, where I got a message that stated in substance, W10 2004 will not work on your PC at this time.  Something about the hardware not being compatible and Microsoft was working to remedy the issue and would push the update to my PC at a later date.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation