Windows 10 video driver for older HP desktop

[BNSFMike]

The HP was updated from Win7 to Win10 a couple years ago & was working OK. The latest Win10 update messed up the video.

The monitor is an Acer with a 1680 x 1050 resolution & now that option is not available & cannot get 1680. The refresh rate is 64Hz and there is no option to change it. Did a lot of searching & appears other people have the same problem & most indications are that Microsoft is no longer providing drivers that work with the chip set on older motherboards.

Is there a workaround for this?

[Paul_Tikkanen]

Hi:

You are correct.

Something happened with the last couple of build updates, making the onboard HD 4200 not working in W10 anymore.

Other than buying a cheap supported graphics card that works with W10, the only workaround I can think of for you to try would be this...manually installing the W8 driver from AMD.

https://www.amd.com/en/support/graphics/amd-radeon-hd/ati-radeon-hd-4000-series/ati-radeon-hd-4200

So, if you have not tried this already, you may want to.

Download and save the W8 64 bit graphics Beta driver from the link below.  Do not run the file.

Revision Number 13.4 Beta File Size 185 MB Release Date 4/29/2013

https://www.amd.com/en/support/graphics/amd-radeon-hd/ati-radeon-hd-4000-series/ati-radeon-hd-4200

Download and install this free file utility. The first link at the top is for 64 bit.

https://www.7-zip.org/

After you install 7-Zip, right click on the graphics driver file you saved.

Have 7-Zip, extract to:  and let it extract the file to its folder name.

Once that is done, go to the device manager, click to expand the display adapters device manager category.

Click on the Microsoft Basic Display Adapter.

Click on the driver tab.  Click on Update Driver.  Select the Browse my computer for driver software option, and browse to the driver folder that 7-Zip created.

Make sure the Include subfolders box is checked, and see if the driver installs that way.

If it doesn't work, there is an advanced option you can try.  But first things first.  Try the easy way.