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1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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03-10-2025 02:09 PM
Hi,
Im trying to install windows 11 on a new laptop,
- Procesador Intel Core i7-13620H (10 núcleos, frecuencia hasta 4.9?GHz,)
- Memoria RAM 32 GB de RAM DDR5
- Almacenamiento 1 TB SSD M.2 NVMe PCIe 4.0
I get a screen with "Install driver to show hardware"
I think I need to install some drivers? does anyone know which ones? and have them for 13th gen?
Solved! Go to Solution.
Accepted Solutions
03-10-2025 03:48 PM
Hi:
Make sure that you use the Microsoft media creation tool to create a bootable W11 USB installation flash drive (2nd option).
I have zipped up and attached the Intel storage controller drivers your PC needs below.
Unzip and copy all of the files in the folder in the attachment to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the Windows installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.
Click Next, and Windows should install.
03-10-2025 03:48 PM
Hi:
Make sure that you use the Microsoft media creation tool to create a bootable W11 USB installation flash drive (2nd option).
I have zipped up and attached the Intel storage controller drivers your PC needs below.
Unzip and copy all of the files in the folder in the attachment to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the Windows installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.
Click Next, and Windows should install.