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‎12-16-2025 08:02 AM

HP Recommended

Hello,

I work in a school, over the summer we upgraded all machines to windows 11, since then we have an intermittent issue with keyboards on various devices such as HP Elitedesk 800 G4 DM 35W, HP 250 G7's, HP 400 Mini's. The keyboard will function, you can use them to log in, you can use them until either certain keys or the whole keyboard stops working. Restarting the PC always fixes the issue so it's definitely not the hardware. Updating BIOS' and chipset drivers on machines I have tested that with has not solved the issue, I am just curious if anyone is experiencing a similar issue or can give guidance.

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