-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Windows 11 OS Still not working right

Create an account on the HP Community to personalize your profile and ask a question
11-04-2024 08:18 PM
I have done TWO HP Cloud Recovery and a Microsoft Recovery plus sent it back to HP to fix the problem and still has File Permission Errors for Windows Media Player and MS 365. Since Smart Friend and HP can't fix those I want to replace the Computer and it is under warranty until October 2025
11-05-2024 08:53 AM
Hi @ShaunStrasser1 ,
Welcome to the HP Support Community
I understand you are facing an issue with your Windows 11 OS Still not working right post recovery. Not to worry I will help you to get a resolution to resolve the issue.
I'm sending a private message to assist you with the next action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
Gaya1238
HP Support
A_Gayathri
HP Support Community Administrator.