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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
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- Windows 11 Professional Recovery media for my PC

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03-07-2025 06:43 AM
I am not able find the from HP Cloud Recovery (2.28.2.781) for my PC
HP Pro Tower 290 G9 Desktop PC (884W8EA)
I need Windows 11 Professional Recovery media for my PC . Kindly do the support
03-07-2025 07:51 AM
The parts list for your PC indicates it came with a motherboard with no Windows product key in the BIOS.
That is indicated by the -001 in the motherboard N05248-001-part number.
PC's that come with FreeDOS or no Windows product key are not supported by recovery media.
Customers have to supply their own W11 Professional operating system and product key when a PC comes with FreeDOS.
You can make W11 installation media from Microsoft at the link below, but you will need a product key to activate Windows.