Windows 11 installation error - "A media driver your computer needs is missing"

[Alex1427]

Hello,

I am using an HP Laptop 15-fd0283tu. While I was trying to install FydeOS as a dual-boot operating system, something went wrong and my C drive got corrupted. Because of this, I had to wipe the entire drive and I installed Linux Mint on it to keep the laptop functional.

Now, I need to go back to Windows 11 and reinstall it from scratch using a bootable USB drive. I am using Ventoy to boot the Windows 11 ISO. However, the normal boot option in Ventoy did not work, so I had to use Ventoy's wimboot mode to successfully launch the Windows 11 setup.

Once the setup loads, a pop-up appears saying: "A media driver your computer needs is missing. This could be a DVD, USB or Hard disk driver." As a result, my SSD does not show up at all on the installation screen, and I am completely stuck.

Since I am currently running Linux Mint, I don't know what I should do to fix this or how to make the Windows setup detect my drive again.

Could someone please guide me step-by-step on how to resolve this issue and get Windows 11 installed?

Thank you!

[Paul_Tikkanen]

You can try the Intel storage controller drivers that I zipped up and attached below.

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the Windows installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.

If that doesn't work, and your notebook came with Windows preinstalled by HP, you can use the HP cloud recovery tool on another PC to create a bootable USB recovery drive that will restore the HP factory software image on the SSD.

Here is an info link for how to use the software:

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

You can download the software from the Microsoft store:

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

Since you have to use the utility on another PC, you have to enter your PC's product number in the tool's search window in order to proceed.

Your PC's product number is A08PVPA#???

You also need to enter the 3 characters to the right of the # sign that I don't know.