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Philsky007
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Windows 7 EOM version

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HP Pavilion HPE h9-1183 Phoenix Desktop PC
Microsoft Windows 7 (64-bit)

Hi

I have a desktop Windows 7

 

A need to repair or reinstall windows, the system reboot non stop when starting up

 

Windows 7 premium family edition.

But it's a EOM version and only 20 charactere for the product key (instead of 25 as usual) so I cannot instal a regular version

 

is there a link for a windows 7 EOM version a can downloas, 

 

thank you

 

 

2 REPLIES 2
KrazyToad
HP Support Agent
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@Philsky007

 

Welcome to HP Support Community

 

I suggest you run a System Test to confirm the Hardware Functionality first
 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Test

 

If all the Tests pass, try a System Recovery using the Recovery Media.

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file inorder to install Windows operating system. Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10, 7)

 

Keep me posted

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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Philsky007
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Thanks KrazyToad

 

I Ha d awin 7 license for a non workable system. I reinstall averytyhing

 

but still not sure of the solution you offer

My Win 7 was completely corrupt, so I was not sure to have a recover win from my system

 

To solve the issue, I pruchase Acronis and I did an image of the system after all uodate

 

Thank you for your time

 

 

Philippe

 

 

 

 

KrazyToad

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