Windows 8 Factory Reset with a New Hard Drive

[cantare]

I have to replace the hard drive in my computer because even though Windows 8 has repeatedly tried to fix whatever the problem is with my current C drive, the result is always the same, and it ends by telling me that it couldn't fix the problem. So I'm going to junk that hard drive and put in a new one.

However, how do I perform a Factory Reset once the new hard drive is in place? It's my only hard drive, so it won't have Windows on it obviously.

I don't have any Recovery Discs for this computer. I may not --and probably wasn't-- prompted to create any when I first started using this machine.

Thanks in advance to whomever sends me in the right direction.

[Paul_Tikkanen · Accepted solution]

Hi:

You can order a W8 recovery kit for your PC from HP at the link below...

https://support.hp.com/us-en/mediaorder/HP-ENVY-h8-1500-Desktop-PC-series/5330773/model/5333059/soft...

[cantare]

Much appreciated. Thank you very much kind sir, even though I was hoping there was an easier way to do it. But no matter. If this does the trick I'll be happy. The only thing that annoys me is that I paid extra for 'Next Day (Afternoon)' Shipping, and once the order went through the delivery date is four days from now. I don't know how they came up with that as Next Day Afternoon delivery, but if I have to wait a few more days, it'll suck, but it's not as though there's much I can do about it.

I do appreciate your help nevertheless though. Again, thanks.

[Paul_Tikkanen]

You're very welcome.

It might be due to the MLK holiday tomorrow, but since I don't work for or represent HP, I couldn't say for sure.

[cantare]

I know about the holiday even though I have to work tomorrow, but Thursday still doesn't amount to Next Day Afternoon delivery regardless.

And I very much figured you didn't work for HP, but this is their site we're posting to, and I wanted to point it out regardless.

Hopefully someone who does work for them will see it.

[Paul_Tikkanen]

This is a peer to peer forum. 

HP only monitors this forum with regard to compliance with the forum rules of participation.

You might be better off sending a message to the HP executive team at the link below expressing your displeasure with the shipping situation, rather than hoping someone from HP will be reading this.

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

[cantare]

I'm not going to hold my breath over it either way. If they see it, great. If they don't, I won't lose any sleep over it.

The package will arrive when it arrives, but I hate to think how long it would have taken to get here had I chosen a different shipping option.