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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
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HP Recommended
With Windows 8, the product keys were no longer printed on stickers on PCs; instead, they were encoded into the firmware of the motherboard.
You said you RESET your PC, so is it booting into Windows at present? IF so, you can download and run this utility to retrieve the product key from the firmware: ShowKeyPlus - Windows 10 Forums
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***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
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