cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
8 6 0 0
Message 1 of 4
246
Flag Post

Solved!

Windows 8 product key from Bios not accepted

HP Recommended
HP Pavilion 15-N010tx Notebook PC (ENERGY STAR)
Microsoft Windows 8.1 (64-bit)

Hello All,

 

I have installed Win 8.1 from Microsoft site , using Generic product key , obtained from HP support community solution from my previous question.

But while entering the product key from BIOS, found using the cmd command 

wmic path softwarelicensingservice get OA3xOriginalProductKey

But, when i am trying to enter this, i am getting below error:

Error while entering original key.jpg

 

 

Current activate windows page: Activae windows page.jpg

 

Product key details from BIOS using ShowkeyPlus.

Old key details from show key plus.png

 

Please let me know how i can activate windows using this key from bios.

 

Thanks in advance,

Vivek M

3 REPLIES 3
Highlighted
Level 20
Level 20
123,190 113,371 18,258 27,874
Message 2 of 4
Flag Post
HP Recommended

Hi, Vivek:

 

OK, it looks like all you need to do is to go back and download and create the W8.1 Single Language ISO bootable media.

 

If you are asked to enter a product key, use this generic W8.1 SL key...

 

Y9NXP-XT8MV-PT9TG-97CT3-9D6TC

 

Then follow the rest of the steps you know about from the other post.

 

 

Highlighted
Author
Level 1
8 6 0 0
Message 3 of 4
Flag Post
HP Recommended

Yup, this worked.

 

Thanks for all help ☺️

0 Kudos
Highlighted
Level 20
Level 20
123,190 113,371 18,258 27,874
Message 4 of 4
Flag Post
HP Recommended

Anytime.

 

Glad to have been of assistance.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation