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‎03-12-2020 12:34 PM

HP Recommended
Product: HP Stream laptop
Operating System: Microsoft Windows 10 (32-bit)

When I click the windows icon on my laptop or try to press the windows key on my keyboard, nothing happens. I can't even turn the computer off. Does anyone know how to fix this? 

1 person had the same question
1 REPLY 1

‎03-12-2020 02:50 PM

HP Recommended

@christinan 

Sounds like your Start Menu has stopped working.

 

Here are some things you can try:  https://helpdeskgeek.com/windows-10/what-to-do-if-your-windows-10-start-menu-doesnt-work/

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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