cancel
Showing results for 
Search instead for 
Did you mean: 
christinan
New member
1 0 0 0
Message 1 of 2
197
Flag Post

Windows Icon

HP Recommended
HP Stream laptop
Microsoft Windows 10 (32-bit)

When I click the windows icon on my laptop or try to press the windows key on my keyboard, nothing happens. I can't even turn the computer off. Does anyone know how to fix this? 

1 REPLY 1
WAWood
Level 16
Level 16
32,808 32,708 2,976 7,306
Message 2 of 2
Flag Post
HP Recommended

@christinan 

Sounds like your Start Menu has stopped working.

 

Here are some things you can try:  https://helpdeskgeek.com/windows-10/what-to-do-if-your-windows-10-start-menu-doesnt-work/

 

Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation