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09-24-2022 07:11 PM
Hello, through a series of errors and dumb mistakes the drive Windows 10 was installed on was erased. I currently have linux installed to use the computer, but was wondering if it would it be possible to get Windows 10 back without needed to buy an activation key?
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Accepted Solutions
09-24-2022 08:26 PM
Hi:
If your PC came with W10 from HP, the W10 product key is encrypted in your PC's BIOS.
You won't need the key to reinstall W10.
Check your PC's product number and see if it is supported by the HP cloud recovery tool.
Cloud Recovery (d34z73bbtpzgej.cloudfront.net)
If it is, the HP cloud recovery tool can be used to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.
You will need to use another PC running W7 64 bit or newer and a 32 GB USB flash drive.
Here is an info link for how to use the cloud recovery tool:
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support
You can also use the Microsoft Media Creation tool to create a W10 installation flash drive and clean install W10.
Download Windows 10 (microsoft.com)
09-24-2022 10:08 PM
On the website page for that recovery tool it seems to indicate that any consumer PC made after 2016 is supported, yet when I enter what I think is my product number it says it's not supported. (I purchased the computer in 2021 new). So I'm not sure if maybe I entered the wrong product number or if my PC is not supported.
09-25-2022 04:10 AM
hi
OMEN 30L Desktop GT13-0000i (236B1AV)
you must check the version of the computer, and its product number
with the reference we have this
- OMEN 30L GT13-0051na Desktop PC product specifications
- OMEN 30L GT13-0090 Desktop PC Product Specifications
- OMEN 30L GT13-0092 Desktop PC Product Specifications
there is for example this model and the reference:
https://www.hp.com/fr-fr/shop/product.aspx?id=2X9G1EA&opt=ABF&sel=DEF
OMEN 30L GT13-0736nf
2X9G1EA#ABF
ok !
if try this
OMEN 30L GT13-0092 Desktop PC Product Specifications
1K0C3AA#ABA
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09-25-2022 12:40 PM
Hello, I added my computer on I think my dashboard, which is where I got the product number. It says the product number is 1K0C3AA, which I think matches with the third link you provided. Which shows as not supported for the HP Cloud Recovery Tool, so is my computer indeed not supported?
09-26-2022 09:12 AM
@Jaggy42 wrote:Hello, I added my computer on I think my dashboard, which is where I got the product number. It says the product number is 1K0C3AA, which I think matches with the third link you provided. Which shows as not supported for the HP Cloud Recovery Tool, so is my computer indeed not supported?
This is exactly what I was showing in my answer..
But luckily everything went back to normal easily!!
1K0C3AA#ABA
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