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HP Recommended
Microsoft Windows 10 (64-bit)

I am trying to recovering windows 10 x64 bit operating System after get the blue screen error (BAD_SYSTEM_CONFIGURATION)  using hp recovering disk (Disk 1& 2). Three process are completed

1)Reforming the hard drive

2) Coping Recovering  disk  to hard Drive

3)Recover The windows System

 

Then Hp support manager installing hp based software.

 

After Completing the above all process, message are showing "recovery is failed choose following one option" & pc was stuck from that moment.

Windows not boot only above error are shown

What I will do.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

If the recovery disks aren't working, try clean installing W10...

 

Make a bootable W10 USB flash drive installer using the Media creation tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

When you get to the screen where it asks 'Where do you want to install Windows,' delete every partition on the hard drive, leaving just one partition of unallocated space.

Click Next, and W10 should install.

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

If the recovery disks aren't working, try clean installing W10...

 

Make a bootable W10 USB flash drive installer using the Media creation tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

When you get to the screen where it asks 'Where do you want to install Windows,' delete every partition on the hard drive, leaving just one partition of unallocated space.

Click Next, and W10 should install.

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

HP Recommended

My Genuine W10 is remain same or not (Genuine).

 

HP Recommended

Yes, W10 will remain genuine.

 

The OEM product key is in the BIOS.

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