-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Windows activation issue after hardware change

Create an account on the HP Community to personalize your profile and ask a question
01-18-2024 12:38 PM
I purchased the product from eCommerce site and after 3 years I had to change the mother board and cabinet. now I am getting error message activate windows after hardware change. I have tried all the trouble shooting nothing works. Can you help me how I can resolve this issue.
seshagiri rao
01-21-2024 10:09 AM
Hi @Girirt,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your PC.
Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.
The above link shared is not from HP and please try the above steps at your discretion.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
01-21-2024 12:19 PM
Hello Irwin6,
Thank you for your suggestion I tried these step earlier. I tried again it gives me the same error message. To activate with this product key device will need to connect to your organization's activation server. contact your organization support person.this is very bad as it was brought from the e- com site. any Ideas?
01-23-2024 10:20 AM
Hi @Girirt,
I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.
Please click on this link to perform a recovery on your Laptop. (Take a backup of the data before performing a recovery)
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee