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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Windows cannot complete installation in safe mode. To contin...

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10-15-2022 04:43 AM
Hello
[start]This is an automatic response
in order to avoid writing the same thing each time
Some elements may therefore not apply to you
To be able to answer you effectively, we need some information
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full name with the product number P / N
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
Give the full version of windows
for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community
Advice for asking the "Very Best Question"
First-Time-Here-Learn-How-to-Post-and-More
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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10-15-2022 06:32 AM - edited 10-15-2022 06:34 AM
You are trying to install an application while in safe mode in windows 7
It can be done though i have never tried it. Some apps may not install in safe mode.
What is the problem that caused you to have to go to safe mode?
Your system has support for windows 10. I recommend you take the still free upgrade to 10.
It may not be possibly to use the windows 10 upgrade application if windows 7 is not running good. In that case download the ISO for windows 10 and do a clean install.
Whatever you decide to do, please post here first. @Prométhée or I can help with upgrade to 10.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
10-15-2022 08:13 AM
In effect @BeemerBiker
this is why I invite the user to give more information, because the message visibly shows an installation of windows
"setup is preparing your computer for first use"
But to know therefore what is attempted, an installation of windows in safe mode??
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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