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‎07-01-2022 05:04 AM - edited ‎07-01-2022 05:08 AM

HP Recommended
Product: HP Slimline Desktop - 260-p020il
Operating System: Microsoft Windows 10 (64-bit)

I have replaced my CMOS battery then I boot to my system It shows the error message of reset bios 502 restart the computer.After that windows start to boot then after entering the password of my pc.It stucks there nothing is working afterwards..And also I tried to switching between legacy and uefi mode also changing boot order and reboot to the safe mode but nothing helped..Please help me

Category:
1 REPLY 1

‎07-01-2022 05:38 AM

HP Recommended

Hello @Rohit76 

 

Sorry to hear that you are having problems ... 

 

(1) Check your hardware

Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...

https://support.hp.com/id-en/document/c04499777

Watch how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport

 

(2) Report your results ( pictures, screenshots, error messages ... )

 

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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Thank you very much

             ⌨️

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSu...
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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