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Shubhamqadm
New member
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Message 1 of 2
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Flag Post

Windows key and icons are not working

HP Recommended
HP Laptop 14q-cs0xxx
Microsoft Windows 10 (64-bit)

Windows key and all other icons in bottom of the desktop screen are not working?
And why the windows 7 backup restore option is being displayed in  windows 10?

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @Shubhamqadm

 

Welcome to the HP Support Community. I'd be happy to assist you with the Taskbar issue. 

 

Let's try these steps -

 

1) Select Start, and in the search box, enter Command Prompt. Press and hold (or right-click) Command Prompt (Desktop app) from the search results and select Run as administrator.

2) Enter DISM.exe /Online /Cleanup-image /Restorehealth (note the spaces before each "/").

3) Enter sfc /scannow (note the space between "sfc" and "/").

 

Also, try updating the computer - 

 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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