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HP Recommended
Microsoft Windows 10 (64-bit)

Hello!

I installed a new power supply and graphics card in my HP and now I get the “press esc key for start menu” screen.  When I press escape, nothing happens.  After a while, shifts to a black screen for a few minutes, then come back to the same screen with strange graphics things at the top. I cannot get windows to boot.  

fx 8120

16 gb ram

Gigabyte 2ac8 mother board

450w power supply

installed GTX 1660 super

F99FE5AA-1843-4FE7-9BA8-D103048C905A.jpeg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
  • Manufacturer: Gigabyte
  • Manufacturer name: M3970AM-HP
  • HP name: Angelica2

the bios is too old and you need version 8.xx
I do not guarantee anything the bios update being risky, it's up to you
the bios is available for windows 8
sometimes it can work with windows 10
you must execute the file with administrator rights (right click execute as )

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-hpe-h8-1300-desktop-pc-series/5258496/m...

 

 

 
 
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

4 REPLIES 4
HP Recommended

hi

please give the exact computer model, bios version!
some  version of the bios impossible to use this graphics card
after that it will depend on the motherboard!

if v 8.xx uefi bios, check this

HP Desktop PCs - Computer Does not Start After Installing a Video Card (Windows 10, 😎 | HP® Custome...

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

First-Time-Here-Learn-How-to-Post-and-More

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thank you so much.  Product number is B4J24AV#ABA. 

 

I was able to get it booted once after doing the windows/B button thing and successfully installed the drivers for the gpu, but have not been able to get windows to boot since then

 

thanks again

HP Recommended

Sorry, BIOS is v7.05 from 4/17/2012…

HP Recommended
  • Manufacturer: Gigabyte
  • Manufacturer name: M3970AM-HP
  • HP name: Angelica2

the bios is too old and you need version 8.xx
I do not guarantee anything the bios update being risky, it's up to you
the bios is available for windows 8
sometimes it can work with windows 10
you must execute the file with administrator rights (right click execute as )

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-hpe-h8-1300-desktop-pc-series/5258496/m...

 

 

 
 
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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