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- Windows not booting after new GPU install

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08-19-2022 06:38 PM
Hello!
I installed a new power supply and graphics card in my HP and now I get the “press esc key for start menu” screen. When I press escape, nothing happens. After a while, shifts to a black screen for a few minutes, then come back to the same screen with strange graphics things at the top. I cannot get windows to boot.
fx 8120
16 gb ram
Gigabyte 2ac8 mother board
450w power supply
installed GTX 1660 super
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Accepted Solutions
08-20-2022 12:38 PM - edited 08-20-2022 12:43 PM
- Manufacturer: Gigabyte
- Manufacturer name: M3970AM-HP
- HP name: Angelica2
the bios is too old and you need version 8.xx
I do not guarantee anything the bios update being risky, it's up to you
the bios is available for windows 8
sometimes it can work with windows 10
you must execute the file with administrator rights (right click execute as )
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Windows 11 22h2 inside , user
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08-20-2022 01:44 AM - edited 08-20-2022 01:49 AM
hi
please give the exact computer model, bios version!
some version of the bios impossible to use this graphics card
after that it will depend on the motherboard!
if v 8.xx uefi bios, check this
Hello
[start]This is an automatic response
in order to avoid writing the same thing each time
Some elements may therefore not apply to you
To be able to answer you effectively, we need some information
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full name with the product number P / N
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
Give the full version of windows
for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community
Advice for asking the "Very Best Question"
First-Time-Here-Learn-How-to-Post-and-More
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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08-20-2022 12:17 PM
Thank you so much. Product number is B4J24AV#ABA.
I was able to get it booted once after doing the windows/B button thing and successfully installed the drivers for the gpu, but have not been able to get windows to boot since then
thanks again
08-20-2022 12:38 PM - edited 08-20-2022 12:43 PM
- Manufacturer: Gigabyte
- Manufacturer name: M3970AM-HP
- HP name: Angelica2
the bios is too old and you need version 8.xx
I do not guarantee anything the bios update being risky, it's up to you
the bios is available for windows 8
sometimes it can work with windows 10
you must execute the file with administrator rights (right click execute as )
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------