Windows product code missing

[Arto1234]

I need to find the Windows 8.1 product code. Where to find it? I bought the PC from a shop and at that time they didn't provide me with any System DVDs.

Now I cannot reinstall the OS.

I looked from BIOS, there was no product id.

Where can I find it?

[Paul_Tikkanen]

Hi:

The product key is in the BIOS.

Here is how you can reinstall W8.1... see my solution at the link below...

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Windows-installation-after-repl...

[Arto1234]

Yes, I've found also elsewhere the advise "it is in the BIOS", but none of the keys there has 20 characters!

Do you know where exactly the key is shown?

[Paul_Tikkanen · Accepted solution]

You have to follow my instructions to reinstall W8.1.

The key is 25 characters long, not 20, and the only way you can find it/view it, is to install W8.1, and use the utility I zipped up and attached to read it.

[Arto1234]

Hello again.

I accepted the reply as solution. I downloaded the exe and saw that in my system (Windows 8.1 under Vmware) there was the general product key that I had set in its installation.

Thank you very much of the code!!!

The original code does not exist anywhere anymore.

Linux rules! There are no headaches like these...

[Paul_Tikkanen]

You're very welcome.

If your PC came with W8 or W8.1 from HP, there should have been a product key in the BIOS.

If it did, and there was no product key in the BIOS, I have no idea what could have happened to it.