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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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hi
We have no idea what material we are talking about here..
So depending
if you have an accessible usb dongle remove it from the computer, and connect it to another computer
change the mouse batteries, if not already tested
Computer once turned on, if does not work and you have a button to refresh the mouse, try
if that doesn't work the mouse may be faulty
You will have to buy one with its own dongle, so consider a universal dongle
this could be useful if you then change the keyboard
https://support.hp.com/au-en/document/c03128368
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Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
14,273
4,266
1,393
HP Recommended
hi
We have no idea what material we are talking about here..
So depending
if you have an accessible usb dongle remove it from the computer, and connect it to another computer
change the mouse batteries, if not already tested
Computer once turned on, if does not work and you have a button to refresh the mouse, try
if that doesn't work the mouse may be faulty
You will have to buy one with its own dongle, so consider a universal dongle
this could be useful if you then change the keyboard
https://support.hp.com/au-en/document/c03128368
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
2
0
0
HP Recommended
14,273
4,266
1,393
HP Recommended
😉
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
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