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HP Recommended
HP All-in-One - 24-e080na

I turned my computer on after a Windows update.  Can't remember if I am still in 10 or it has gone to 11.  I get the HP logo on turning on then the white dotted circle at the bottom goes on for hours.  F2 isn't working every time.  I have gone in there and tried to identify the problem but I have been at it for days now.  As I always back everything up I don't mind going back to factory settings but trying to avoid it if possible as there will be hours spent downloading and setting up all the accounts that I use again.  TIA

1 REPLY 1
HP Recommended

hi

you can try two / three, solutions, but no guarantee that everything will be intact

https://support.hp.com/in-en/product/hp-24-e000-all-in-one-desktop-pc-series/15776616/model/19927635...

first try : Microsoft System Restore

 

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