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MzChrys17 Student
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Wont leave f10 f9 f11 esc screen with hp logo no matter what i do

Hp desktop

1564432629369893726071058132592.jpg

 

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Wont leave f10 f9 f11 esc screen with hp logo no matter what i do

@MzChrys17 Welcome to HP Forums Community!

Let's start with the power reset (no data loss), it only helps release static electricity that could be causing issues like the one you have:

  1. Shut down the computer, then disconnect the power cord from the rear of the computer.

  2. Press and hold down the power button for at least 10 seconds, then release it. The power light indicator might turn on briefly then go out.

  3. Reconnect the power cord, then turn on the computer to confirm if the issue is resolved.

Once done, restore the BIOS to factory defaults using the below steps:

 

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

 

Next, I recommend enabling the Fast Start-Up on the system and check if it helps. To do this, follow the steps below.
1. Open Control Panel and go to Power Options.
2. Click/tap on the Choose what the power buttons do a link on the left side.
3. Click/tap on the Change settings that are currently unavailable link at the top.
4. If prompted by UAC, then click/tap on Yes. 
5. Ensure that Turn on Fast Startup is checked.
6. Restart the computer.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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OSCARDRM Student
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Wont leave f10 f9 f11 esc screen with hp logo no matter what i do

Realizé la instrucciónes pero nada de lo indicado me funciona, Espero de otra solución por favor. 

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Wont leave f10 f9 f11 esc screen with hp logo no matter what i do

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
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Thank you for your understanding

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