Working new Windows 11 Pro but can not log in

[Topdoc4]

Hi I bought HP desktop yesterday.  I started using it and gave my office email which is outlook but managed by godaddy. It now is functional but would not let me log in. it says use other user details. i am not sure what it is referring to. I tried to go to Safe mode, no luck. I try to add a local user, with CMD prompt, no luck. Can somebody help me

[edited image]

[Qsaifoddin]

Hi @Topdoc4 

I'm sorry to hear that you're experiencing issues with logging into your new HP desktop. It sounds like you might be encountering a problem with user account management or settings related to your email login. Here are a few steps you can try to resolve the issue:

1. Check Your Email Credentials: Ensure that you are entering the correct email address and password. Sometimes, issues can arise from a simple typo.

2. Reset Your Password: If you're unable to login, you might want to try resetting your email password. You can usually do this through your email provider's website, in this case, GoDaddy.

3. Safe Mode Troubleshooting: Since you mentioned attempting to access Safe Mode without success, make sure you are following the correct steps. Restart your computer and press F8 or Shift + F8 during startup (this can vary based on system). Once in Safe Mode, you might be able to troubleshoot further.

4. Creating a Local Account: If you can't do this via CMD, you might need to enter Safe Mode with Networking and attempt to create a local account again. You can try accessing the Settings > Accounts > Family & other users to add a new account.