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FriendlyAndy333
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Message 1 of 2
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Your PIN requirements are set by your organization HP Spectre

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HP Spectre 360

When trying to set a PIN during sign-in, a note pops up saying that my organization requires at least a six-digit pin.  I have checked under the "work or school" account and do not see any associated organization.  I do not see any organization associated with any setting, at least that I've been able to find. 

 

I've seen some sources mentioning 3rd-party software playing a part in this issue, but I do not have any ideas as to the applicability of this possibility.

 

My question: how do I eliminate any organization from my HP Spectre so that I have full control over my sign-in requirements?

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Riddle_Decipher
HP Support Agent
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Message 2 of 2
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@FriendlyAndy333 Here's a few things that should help you:

  • Try to remove the PIN option completely and then re-add it.
  • Go to Settings > Accounts > Sign in Options, and under PIN select "I forgot my PIN". Enter your password, and when asked to enter a new PIN, select Cancel.
  • Then go about re-adding your PIN. It might let you add a 4 digit PIN this time.
  • If this does not work, you will need to uncouple your account from the school.

If nothing works, create a new user account and check if that works fine.

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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