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07-18-2020 09:38 PM
All of a sudden, Windows 10 stopped seeing the BD/DVD drives I've. Both drives are known working and I can see them in the BIOS. The BD drive was visible 2 days ago. and was working..
Any idea ?
Solved! Go to Solution.
07-19-2020 06:24 AM
Can you see the optical drives in Device Manager?
Look at this guide to see if any of the solutions work;
07-19-2020 09:06 AM
I tried all the options but none of them worked. I think the problem may have started after the Windows 10 1909 Cummulative update but I'm not sure. I uninstalled it but no avail. I even updated to the new 2004 update but the problem still exist.
Guess I've to reinstall Windows which I'm trying to avoid if possible.
07-19-2020 09:19 AM
If you don't have them installed already, you could download and install the following HP workstation software;
HP Support Assistant
HP Performance Advisor
Here are some other suggestions;