Z620 - Windows 10 won't see the BD/DVD drive

[samtom1]

Hi,

All of a sudden, Windows 10 stopped seeing the BD/DVD drives I've.  Both drives are known working and I can see them in the BIOS. The BD drive was visible 2 days ago. and was working..

Any idea ?

Thanks

[Brian1965]

Can you see the optical drives in Device Manager?

Look at this guide to see if any of the solutions work;

https://www.easeus.com/backup-utility/cd-dvd-missing-or-not-showing-up-in-windows-10.html

[samtom1]

I tried all the options but none of them worked.  I think the problem may have started after the Windows 10 1909 Cummulative update but I'm not sure. I uninstalled it but no avail.  I even updated to the new 2004 update but the problem still exist.

Guess I've to reinstall Windows which I'm trying to avoid if possible.

Thanks

[Brian1965]

If you don't have them installed already, you could download and install the following HP workstation software;

HP Support Assistant

HP Performance Advisor

Here are some other suggestions;

https://windowsreport.com/dvd-drive-windows-10/

[samtom1 · Accepted solution]

Doh!!  The problem got resolved after  I saved the changes in the BIOS.

Somehow I though every detected devices will be auto-saved.   

Thanks