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Bobbi53
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Message 1 of 2
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Zoom unstable internet, but it is not. Only issue on HP Ryzen 3. This is new.

HP Recommended
HP Radeon AMD Ryzen 3
Microsoft Windows 10 (64-bit)

I have no problems, whatsoever, using ZOOM. I returned from a 3 week vacation 2 weeks ago. All of the sudden I have 'unstable internet' which it is not because I STREAM and my shows are fine, and so are other devices. I used my hotspot to ZOOM with my HP Ryzen 3 and the issue persists. It seems to be the laptop. I have rebooted my router, LINKSYS. I have disconnect and reconnect my internet connection. It all seems to be laptop related.

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itsmyname
Level 8
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Message 2 of 2
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HP Recommended

@Bobbi53 -- how far apart is your WiFi-router and your laptop? How many walls between the two devices?

 

If you try an Ethernet cable between the router and your laptop, do you still get the "unstable" error-message?

 

It is possible that the WiFi-adapter inside the laptop is the problem.

 

Do you live in a MURB (Multiple Unit Residential Building) ?  If so, your laptop's WiFi may be getting interference from other routers in your MURB.

 

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